About SoftCo

SoftCo is an AI-native Procure-to-Pay (P2P) and Accounts Payable (AP) automation company built for complex organisations. In a market full of rigid templates and “plug-and-play” promises, our approach is different. We tailor automation around the organisation, not the organisation around the software.

For over 35 years, we’ve helped finance teams move from reactive, manual processes to controlled, scalable and strategic P2P operations. Our AI-native platform strengthens accuracy, visibility and insight, but it’s our delivery expertise that ensures it works in the real world.

Our success at a glance:

1M+ users worldwide
Trusted by organisations including Volkswagen, Patagonia, Primark, Logitech and all 80 departments of the Finnish Government
Global reach with offices in the US, Finland, UK, Kosovo and Ireland
A reputation for owning where precision engineering meets long-term partnership

Join us as an Automation Specialist and help shape the future of intelligent finance operations.

Automation Specialist - Your role

We are looking for a Automation Specialist to join our Data and Automation team, focused on improving how the business operates at scale.

This is not a QA or software testing role. Instead, you will work across business functions to design and implement automated workflows, integrate systems, and reduce manual processes. Using low-code platforms, scripting, and AI-driven tools, you will streamline operations, improve data quality, and build scalable solutions that enhance efficiency across the organisation.

This role offers the opportunity to shape and mature our automation capabilities, contribute to our data ecosystem, and enable teams to work more effectively through automation. The role focuses on driving business process automation and operational efficiency, working across teams to improve workflows, systems, and data flows. It combines low-code tools, scripting, system integration, and AI-driven automation.

Your Responsibilities

Identify, analyse, and prioritise automation opportunities across business functions (Finance, Operations, Customer Success, etc.)
Design, build, and maintain end-to-end automated workflows using low-code platforms (e.g. Power Automate, n8n, Copilot Studio, or similar)
Extend low-code solutions with custom automation logic and scripts where needed
Own and continuously improve business-critical workflows, ensuring reliability, scalability, and robust exception handling
Design and implement AI-driven automations, including prompt engineering, LLM orchestration, and agent-based workflows
Collaborate with the Data team to ensure data quality, consistency, and efficient data flows into the data warehouse and BI environment
Establish and promote best practices across automation (governance, security, version control, monitoring)
Document workflows, integrations, and architectures to support transparency, auditing, and scalability
Partner with stakeholders across the business to redesign and optimise processes, not just automate them
Support and mentor teams adopting automation tools, including enabling citizen developers
Contribute to an Agile/iterative environment, participating in planning, reviews, and continuous improvement initiatives

Your Profile

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent experience)
3+ years of experience in process automation, RPA, systems integration, or data/operations engineering
Hands-on experience with low-code automation platforms (e.g. Power Automate, n8n, or similar)
Strong scripting skills (e.g. Python) for automation, integrations, or data manipulation
Solid understanding of APIs (REST), JSON, and authentication mechanisms
Working knowledge of SQL, relational databases, and data structures
Experience analysing business workflows and translating them into scalable technical solutions
Strong communication skills, with the ability to collaborate across technical and non-technical teams
Fluent in English (written and spoken)

Desirable

Experience with AI-driven or agentic automation, including LLM orchestration
Broader experience across automation ecosystems (Microsoft Power Platform, Google Workspace, n8n, etc.)
Knowledge of workflow orchestration, observability, and integration patterns
Experience mentoring or enabling citizen developers
Exposure to business process frameworks (e.g. BPMN, Lean, change management)

What we offer

Competitive remuneration and performance-based bonus
Company-paid health insurance, pension, and life assurance
Hybrid working model — 2 days per week in office following onboarding
Long service incentive awards and employee referral programme
Structured learning and development investment
Real ownership and direct exposure to senior leadership — progression is based on capability, not hierarchy

Our culture

Our culture is built on the values that shape how we work together and how we deliver for our customers.

Initiative, accountability, and collaboration are central to how we operate. Our teams work across disciplines and locations to solve complex problems and deliver meaningful outcomes.

We encourage clear thinking, ownership, and continuous learning. Expertise is respected and people are trusted to take responsibility for the work they lead.

Different perspectives strengthen our teams and improve the systems we build. We are committed to creating an inclusive environment where everyone can contribute and grow.

SoftCo is proud to be an equal opportunities employer and welcomes applications from all backgrounds. Learn more about us at softco.com/about-us.